What not to submit
Do not send diagnoses, detailed medical histories, patient records, insurance identifiers, laboratory results or documents containing protected health information through these forms.
Bjou Corporation
HIPAA & Privacy Information
Public website inquiries are not a channel for protected health information.
Keep sensitive health information out of public forms
No automatic HIPAA claim
A standard website, private inquiry storage or an email service does not by itself establish HIPAA compliance. Applicability, safeguards and required agreements must be evaluated before protected health information is collected.
Discuss next steps safely
Share only general support needs and contact details initially. If additional information is necessary, the team must first establish an appropriately safeguarded process.